Privacy Policy

1. Data controller

MIKSZA Software Consultancy (CNPJ 37.763.899/0001-88) is the data controller for personal data processed through this website.

Contact: contact@miksza.cloud

2. Data we collect

We may collect the following categories of data:

• Contact details you submit through the project request form (such as name, email, company, phone/WhatsApp, project description, and deadline).
• Technical and usage data collected through cookies and analytics tools (such as pages visited, device type, browser, approximate location, and referral source).
• Communication data when you email us directly.

3. How we use your data

We use personal data to:

• Respond to project requests and provide consultancy services.
• Improve website performance, security, and user experience.
• Measure marketing and traffic performance when you consent to analytics cookies.
• Comply with legal obligations and protect our legitimate business interests.

4. Legal bases

Depending on the context, we process personal data based on your consent, the performance of pre-contractual steps at your request, our legitimate interests in operating and improving our business, or compliance with legal obligations under applicable law, including the Brazilian LGPD where relevant.

5. Cookies and analytics

We use Google Tag Manager and Google Analytics 4 to understand how visitors use the website. Non-essential analytics and advertising cookies are disabled by default until you accept them through the cookie banner.

You can change your cookie preference at any time by clearing site data in your browser or contacting us. We implement Google Consent Mode to respect your choices.

6. Sharing and processors

We do not sell personal data. We may share data with service providers that help us operate the website and communications, such as hosting, email delivery, and analytics providers. These providers process data only according to our instructions and applicable law.

7. Retention

Contact form submissions are retained for as long as necessary to evaluate and respond to your request, manage a potential business relationship, and comply with legal obligations. Analytics data retention follows the settings configured in Google Analytics.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to withdraw consent where processing is consent-based.

To exercise your rights, contact contact@miksza.cloud. You may also lodge a complaint with your local data protection authority.

9. Security

We apply reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage over the internet is completely secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.